AptEdge
Using GPT-3 to orchestrate the disparate knowledge systems used by customer care
About AptEdge
AptEdge.io is a platform that utilizes GPT-3 powered workflows to incorporate the different knowledge systems used in customer service, IT support, and service desk into one cohesive system. We link up popular systems such as ServiceNow, Zendesk, Jira, Confluence, Dynamics, and Salesforce, as well as social media networks like Teams and Slack, to deliver the most pertinent information to your users quickly, so that they can get immediate answers and take action to achieve desirable results.